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Susan Morgan Bailey

Marsh McLennan Agency

My Dream: Humans and communities are thriving as a result of healthy, sustainable organizational cultures.

How I’ll Help Us Get There: Expand thinking, capacity and ability of organizations to create intentional, nurturing cultures through collaboration and application of leading edge thinking around culture, DE&I and wellbeing strategy.

Susan Morgan Bailey helps organizations build cultures that feel good, leading to increased commitment to the organization in heart and mind. From the outside-in, she sees the forest, the trees and the tremendous potential an organization has if they harness and organize all they do into an experience that leaves employees feeling good and sharing those stories with the world.

Susan serves at the Culture & Wellbeing Practice Leader at Marsh McLennan Agency, where she applies more than 25 years of experience in health, business, benefits and education settings as a coach and facilitator of culture and leadership evolution. 


Susan is dedicated to sharing best practices and learning in the field of culture and wellbeing.  She is a frequent speaker at industry conferences, in addition to serving on committees and as a board member of Leadership Oakland. She also channels her love of learning, passion for connecting with others and belief we should never stop learning into her role as host of The Growth Collective Podcast a podcast focused on building successful business through thriving employees.

Prior to joining MMA, Susan consulted on and led culture and wellbeing initiatives in a variety of settings from manufacturing to healthcare. Susan is a Certified Intrinsic Coach, SHRM-SCP and SPHR certified and holds a BS in Science Education and a MS in Health Promotion.


Areas of Consulting